Last Updated: 18 March 2026
Quantum Detail (“we”, “us”, or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following personal information when you enquire about or book our services: your name, email address, phone number, vehicle details (make, model, registration), service address or location, and payment information for completed services.
2. How We Collect Information
We collect personal information directly from you when you fill out a contact or quote form on our website, submit an enquiry through social media platforms (including Facebook and Instagram lead forms), call or message us, or book a service with us.
3. How We Use Your Information
We use your personal information to provide and manage our detailing services, respond to your enquiries and quote requests, communicate with you about your bookings, send you relevant promotions or updates (with your consent), improve our services and customer experience, and comply with legal obligations.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist in operating our business (such as payment processors), when required by law or to comply with legal processes, or with your express consent.
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of electronic storage or transmission is 100% secure.
6. Your Rights
Under the Australian Privacy Principles, you have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information (subject to legal obligations), and opt out of marketing communications at any time.
7. Cookies and Analytics
Our website uses cookies and third-party analytics tools (including Google Analytics and Meta Pixel) to improve user experience and measure the effectiveness of our advertising. You can manage cookie preferences through your browser settings.
8. Contact Us
If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us through our website at quantumdetail.com.au or via our Contact Us page.